Burnside E-Commerce Fulfillment

Biochemica

Visit: biochemica.co.uk



 

Background

Biochemica UK Ltd specialises in providing its customers with a comprehensive package of solutions for a wide range of water requirements, including:

  • Total water management, from influent to effluent
  • Monitoring services
  • Full engineering services
  • Outsourcing
  • Water treatment products

 

Challenge

Biochemica’s customer base is nationwide and covers the entire spectrum of power, chemical, pharmaceuticals, food processing, and general industrial and wastewater industries.

With many of its products being chemicals or hazardous substances, Biochemica needs to ensure its deliveries to customers are as safe and efficient as possible. Occasionally these will require urgent deliveries to all areas of the UK, therefore putting additional pressures on logistics providers to meet these demands.

 

Solution

As ISO quality standard founder members of the Hazchem Network, Burnside Distribution is the first choice for Biochemica, due to their location, dedication, reliability, flexibility and determination to meet the demands and the requirements of Biochemica customers.

 

Outcome

On the rare occasion for delay in delivery – usually due to extreme weather conditions – Nicholson’s provides regular updates with an anticipated delivery time so Biochemica can keep its customers aware of the situation.

Andrea Linton-Lennon, Credit, Quality and Environmental Manager at Biochemica, said:

“Burnside Distribution has been providing transport solutions to Biochemica since trading commenced in 2007. Their levels of customer service are second to none.

“The longstanding relationships that we have with many of our customers are testament to the extremely high quality of service we provide via our strong relationship with Burnside Distribution.

“Nicholson’s also provides an extensive range of services including storage solutions in their vast warehouse and their quality standard speaks for itself. Nicholson’s staff are always happy to help and very knowledgeable.”

Copyright © 2020 Burnside E-Commerce Fulfillment